The MRO is a key person in the drug testing process. He or she ensures that the drug tests are administered properly, that the correct drug panel was used, and that all the correct procedures were followed. Additionally, a positive drug test calls for an MRO intervention to work with the donor to establish if the positive result was caused by a valid prescription or medical treatment. If the donor cannot be contacted, the MRO will report a non-contact positive.
Nothing is assumed in the drug testing process.
Our team of qualified Medical Review Officers (MROs) and Assistant Medical Review Officers (AMROs) ensure that drug and alcohol screening are conducted based on internationally recognized protocols under strict compliance to national regulations and company policies.