When a workplace injury occurs, employers need to determine how serious the injury is and what medical attention is required. Trinity Medical Group provides medical support through our Designated Workplace Doctors (DWDs), who can assess the reported injury, advise on its severity and recommend the appropriate next steps.

This helps HR and safety teams make informed decisions on medical treatment, further investigations and whether the employee needs referral to a hospital.

Yes. Trinity provides DWD support for workplace injuries, including after office hours. This allows employers to seek medical advice when an incident occurs outside normal working hours, rather than having to wait until the next working day to discuss the appropriate course of action.

Availability and the arrangements for assessment or investigations should be confirmed with our team.

Our DWDs assess the nature of the reported injury and the employee’s condition to determine the appropriate next course of action. Depending on the circumstances, this may include:

• Advising whether the employee requires further medical assessment or treatment.
• Arranging an X-ray or other suitable investigation where indicated.
• Advising whether referral to an Accident and Emergency (A&E) department is necessary.
• Providing guidance on follow-up care and fitness for work, where appropriate.

The aim is to help employers respond promptly and ensure the employee receives appropriate medical attention.

Where clinically indicated, Trinity can arrange X-rays at our clinics, including after office hours, subject to clinic availability and confirmation of the arrangements.

Having access to appropriate investigations can help expedite the assessment and treatment process. If the injury requires urgent hospital assessment or treatment beyond what can be provided at the clinic, referral to A&E will be advised.

Yes. Our doctors can assess the reported injury and advise whether hospital referral is necessary. Where the injury appears to require urgent or specialised treatment, we will recommend referral to A&E rather than delaying care for further clinic-based assessment.

The appropriate response depends on the nature and severity of the injury. Employers should not delay emergency treatment while waiting for a consultation or medical advice.

Yes. Trinity Medical Group is familiar with relevant US Occupational Safety and Health Administration (OSHA) protocols and workplace injury management requirements.

For companies that follow OSHA-based procedures, our team can help support the medical assessment and advise on appropriate next steps in the context of the reported injury. Employers should let us know which internal procedures or external standards apply to their operations.

Yes. We understand that companies may have their own workplace injury reporting procedures, medical referral arrangements and escalation protocols.

Where the company has specific requirements, Trinity can work with HR and safety teams to understand the relevant procedures and provide medical support accordingly. Employers should share their injury management policy and reporting requirements when setting up the arrangement.

Timely medical advice helps employers respond more effectively when an injury occurs. It can help clarify whether an employee needs clinic-based assessment, further investigations or hospital referral, while supporting communication between HR, safety personnel and the treating medical team.

Having an agreed process for obtaining medical advice, including after office hours, can also reduce uncertainty for supervisors and managers when responding to workplace incidents.

Where appropriate, Trinity can provide a fitness-for-work or return-to-work assessment after the employee has received the necessary treatment. A DWD can assess the employee’s condition in relation to the demands of the job and advise on suitable work restrictions, temporary modifications or a phased return, where indicated.

The timing of the assessment will depend on the nature of the injury and the employee’s recovery.

Employers can contact Trinity Medical Group to discuss their workplace injury response requirements, after-hours medical support and any company-specific injury management procedures.

We can work with your HR and safety teams to establish an appropriate process for obtaining medical advice, arranging investigations where indicated and referring employees for further treatment when necessary.

Contact Trinity Medical Group to discuss emergency response support for your workforce.